Legal

Accessibility Statement

Last updated: July 2026

Our Commitment

At TechPals, digital inclusion isn't just our service—it's our foundation. We are committed to making our website accessible to everyone, particularly older adults and those with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Current State of Accessibility

We aim to comply with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. While we are a private community service, we voluntarily adhere to these high standards because we believe no one should be excluded from digital life.

This website has been tested against WCAG 2.2 Level AA criteria. We strive to ensure compatibility with:

  • Screen readers (such as JAWS, NVDA, and VoiceOver)
  • Keyboard-only navigation
  • Text resizing up to 200%
  • High contrast modes

Non-Accessible Content

If you encounter any content that is not accessible, please let us know. Currently, we have identified the following minor issues which we are working to resolve:

  • Decorative Animations: Some subtle background animations may be distracting for users with vestibular disorders. These can be paused via browser settings or OS-level motion reduction preferences.

How We Ensure Accessibility

We integrate accessibility into our development process by:

  • Using semantic HTML5 landmarks (header, nav, main, footer)
  • Ensuring all images have descriptive alt text
  • Maintaining sufficient color contrast ratios
  • Providing clear focus indicators for keyboard users
  • Avoiding flashing or strobing content
  • Testing with assistive technologies regularly

Feedback & Contact

We are constantly striving to improve the accessibility of this website. If you experience any difficulties accessing content, or if you feel we have not met accessibility requirements, please contact us:

Please describe the issue and where it occurred, and we will do our best to address it promptly.

Enforcement Procedure

The Equality Advisory and Support Service (EASS) provides advice on disability rights for customers. You can contact them at:

While we are a private entity, we welcome feedback and are committed to resolving any accessibility concerns amicably and efficiently.

Technical Information

TechPals monitors the accessibility compliance of this website using automated testing tools and manual audits. This statement was prepared on July 2026.

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